Terms of service
Last updated: June 1, 2026
This website is operated by Hong Kong Gordonov Limited ("we", "us", "our"), trading as Dulce Lab. By accessing or purchasing from this store, you ("you", "customer", "user") agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree with these terms, please do not use our website.
1. Overview
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to these Terms of Service, including any additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and content contributors.
2. Eligibility
By using this site, you represent that you are at least the age of majority in your country or region of residence, or that you are using the site under the supervision of a parent or guardian.
3. Products and Pricing
All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or modify product descriptions and specifications at any time without notice.
All prices are listed in US Dollars (USD) unless otherwise stated. We make every effort to display accurate pricing and product information; however, errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refuse any order placed at that price.
Fragrance and personal-care products are intended for external use only. Please review the ingredients and usage instructions before use, and discontinue use if irritation occurs.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. Payment must be received in full before an order is processed and shipped.
5. Shipping
We offer free shipping on all orders. Delivery times are estimates and may vary based on destination and circumstances beyond our control. Please refer to our Shipping Policy for full details.
6. Returns and Exchanges
Please refer to our Return & Exchange Policy for information on eligibility, timeframes, and procedures.
7. Intellectual Property
All content on this site, including text, graphics, logos, images, and product descriptions, is the property of Hong Kong Gordonov Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, or use any content without our prior written permission.
8. Prohibited Uses
You may not use our site or products for any unlawful purpose, to violate any regulations, to infringe upon our intellectual property rights, or to transmit any malicious code or interfere with the security of the site.
9. Limitation of Liability
To the maximum extent permitted by law, Hong Kong Gordonov Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or products. Products are provided "as is" without warranties of any kind beyond those required by law.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to this page. Your continued use of the site constitutes acceptance of the revised terms.
11. Governing Law
12. Contact Information
For any questions regarding these Terms of Service, please contact us:
Company: Hong Kong Gordonov Limited Email: